Ivory Mathews Presents 12-Month Plan Focusing on Resident Services, Transparency and Accountability
Date Posted: 07/05/2019
For Immediate Release
July 5, 2019
Contact: Cynthia Hardy - 803.609.4331 or 803.447.3770
Email Cynthia
Columbia, SC... Ivory Mathews, the new interim executive director at the Columbia Housing Authority wasted no time outlining a 12-month action plan for the agency. Mathews began her new role as interim executive director July 1st. By July 5th, she was ready to roll out her plan.
July 5, 2019
Contact: Cynthia Hardy - 803.609.4331 or 803.447.3770
Email Cynthia
Columbia, SC... Ivory Mathews, the new interim executive director at the Columbia Housing Authority wasted no time outlining a 12-month action plan for the agency. Mathews began her new role as interim executive director July 1st. By July 5th, she was ready to roll out her plan.
Major themes of the plan are:
- Improving service delivery to residents
- Creating a climate of transparency and accountability
- Maximizing organizational efficiencies
- Increasing community confidence
Mathews outlines by quarter how the plan rolls out over the next 12 months - beginning with in-depth assessments in the following areas:
- Governance
- Resident Services
- Housing Choice Voucher Program
- Public Housing Program
- Human Resources Management
- Marketing, Branding, and Public Relations
- Development and Capital Planning
Before coming to the Columbia Housing Authority, Mathews most recently served as the executive director at the Greenville, SC Housing Authority. There she is credited with meeting and exceeding performance goals similar to those outlined in her 12-month Action Plan at the Columbia Housing Authority.
